Private Policy

This privacy policy ("Privacy Policy") applies to the services (including websites and applications, the "Services") operated by Awake Co., Ltd (hereinafter referred to as the "Company"), and is intended to apply to individuals, including users of the services (including websites and applications, hereinafter referred to as the "Services") operated by the Company. (hereinafter referred to as "the Company") shall not disclose personal information, etc. (hereinafter referred to as "Personal Information, etc.") obtained from individuals, including users of the Company's services (including business partners, applicants for employment with the Company, and shareholders, hereinafter referred to as "the Customers"). Personal information, etc. (Law No. 57 of 2003, Law Concerning Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Law")) obtained from individuals, including users of the Service (including individual business partners, applicants for employment with the Company and shareholders, hereinafter referred to as "Customers") The following is a list of the rules for the handling of personal information, etc. (meaning information about the customer including "personal information" as defined in Act No. 57 of 2003, the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). The following is a list of the rules for the handling of personal information, etc. (defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as "Personal Information Protection Act")) obtained from the customer.

1. Personal Information, etc. to be Acquired

The personal information, etc. that we acquire depends on the method of acquisition and is as follows.

(1) Information provided directly by the customer
We may ask you to provide us with information directly when you register your information to start using the Service. The above information includes, for example, the following information.
(Ex.)

Customer information such as name, gender, etc.
Contact information such as e-mail address, telephone number, address, etc.
Bank account information
Information entered or transmitted by the customer via input forms or other methods determined by the Company

(2) Information provided by third parties
In the course of our business, including the operation of this service, we may obtain personal information from third parties. For example, we may acquire customer information through referrals from our business partners.

2. Purpose of Use of Personal Information, etc.
The Company will appropriately use the personal information, etc. it has acquired within the scope of the following purposes.

(1) Purpose of use of personal information, etc. of Service users

To provide the Service (including acceptance of registration for the Service, identification, user authentication, recording of user settings, maintenance of the Service, maintenance of security, etc.) For the provision of the Service
To bill customers who use paid services and to exercise other rights of the Company
To provide information on the status of use and operation of the Service to customers
To provide information on the Service
To improve and develop the Service and new services
To respond to inquiries
To conduct questionnaires, monitoring, interviews, etc. for customers
To provide customized contents for customers
To send notifications to customers regarding the Service and the Company
To distribute, display, and measure the effectiveness of marketing and campaigns
To create statistical data on the use of the Service in a format that does not allow identification of specific individuals
To make decisions about transactions with us (credit decisions) and to manage transactions after they have taken place
To prevent or investigate any conduct that is or may be prohibited by the Terms of Use pertaining to this service, and to take appropriate action based on such conduct
For other matters incidental or related to the above items

(2) Purposes of use of personal information, etc. of our business partners, suppliers and other business partners

To make necessary business contacts, execute contracts, and conduct business negotiations
To manage business partners' information

3. Provision of Personal Information to Third Parties
We will not provide personal information entrusted to us to any third party. However, the following cases are excluded.

When we have obtained individual consent from the customer for the above provision
When providing all or part of personal information, etc. to our subcontractors to the extent necessary to achieve the purposes of use described in 2. above. In this case, we will supervise the subcontractor appropriately regarding information management before providing the information to the subcontractor.
Other cases permitted under the Personal Information Protection Law.

We will not provide personal information to third parties overseas, except when permitted under the Personal Information Protection Law, such as when we have obtained the consent of the customer.

4. Method of disclosure, correction, deletion, erasure, and discontinuance of use of personal information from the individual concerned
In accordance with the Personal Information Protection Law, customers may request the disclosure (including a record of the provision or receipt of personal data by a third party; the same shall apply hereinafter), correction, deletion, erasure, and suspension of use, etc., of personal information of the customer him/herself. (including records of personal data provided or provided to a third party), correction, deletion, erasure, and suspension of use, etc. of personal information. For requests for disclosure, correction, deletion, erasure, or cessation of use of personal information, as well as comments, questions, complaints, and other inquiries regarding the handling of personal information, please contact us at the following e-mail address. Please note that when disclosing personal information, you will be asked to select either the method of providing electromagnetic records or the written method, and to submit documents confirming your identity as prescribed by the Company.
For inquiries, please contact: info@the-awake.com

5. Supervision of employees and contractors
We regularly conduct in-house training on security and the protection of personal information, etc., and strive to raise employee awareness of the protection of personal information, etc., and to educate them. In such cases, the Company selects a party that is recognized as handling personal information appropriately, and in the consignment contract, the Company appropriately stipulates security control measures, confidentiality, conditions for re-consignment, and other matters related to the handling of personal information, and provides the necessary and appropriate supervision. In this case, we will select a party that is deemed to handle personal information properly, stipulate in the consignment contract appropriate security control measures, confidentiality, conditions for re-consignment, and other matters concerning the handling of personal information, and implement necessary and appropriate supervision.

6. Security Measures
We will take reasonable precautions to protect the personal information, etc. obtained, both online and offline. We use firewalls, intrusion detection, SSL, and other technologies to ensure that personal information, etc. is handled with the utmost care and is accessible only by authorized persons as required for business purposes.

7. Use of Personal Information for Other Purposes
We will not use customers' personal information, etc. beyond the scope of the purposes of use stated in the Privacy Policy at the time of acquisition without the consent of the customer. However, this does not apply in cases where the use of personal information falls under the circumstances permitted by the Personal Information Protection Law.

8. Procedures for Changing the Privacy Policy
We will amend this Privacy Policy as necessary, and in the event that we make changes that require the consent of customers under the law, we will make the contents of the amended Privacy Policy and the date of enforcement known to customers by displaying the amended Privacy Policy on our website or by other appropriate means, or by notifying customers of such changes.

9. Contact for Inquiries and Complaints
If you have any questions or complaints regarding this Privacy Policy or our handling of personal information, please contact us at the following address.
Contact: info@the-awake.com

会社概要